Organize Logically

Projects, Components, Issues: three major things you need to organize the right way for your projects and your business.  Deciding how your project's components best need to be organized will result in better issue grouping and allocation of appropriate resource.  Utilize sub-issues to help split and better manage larger pieces of work across multiple components, resources and even projects.

Organizing Issue Management

Adopt Templates

Leverage Project Templates to minimise the amount of time and effort it takes to get new projects up and running. Package common project attributes, and associated issue data into reusable templates.  Enforce consistency by giving your users common content to choose from when creating new projects or logging new issues.

Leverage Project Templates

Leverage Workflow

Workflow should help you control who can do what and when.  But you also need to control who can see what and when.  Set up workflows and apply them to similar projects.  For even more granular control define workflows at the Issue Type level to help you control how different business processes should start and finish.

Simple Project Workflow

Control Permissions

Secure and allocate permissions to what you see and what you don't see.  Define which users can see which issue detail and when in the workflow. Delegate the permission administration when appropriate to Project Admins/Leads for smarter administration. Conceal sensitive data from users (hiding internal discussions from external participants), enable CAPTCHA to suit your deployment scenario.

Security and Permissions

Migrate With Ease

Get your existing project data into Gemini from various popular platforms and formats.  Leverage our flexible Data Import Utility and tap into our experience of rolling out successful implementations.

Import

Customize Any Way

Tweak the user interface to suit your needs: colors, themes, styles.  Add custom fields to issues, projects and versions.  Control which fields users can see/edit when creating, editing and viewing issues.  Get better data into your projects by employing customized data entry forms: avoid asking users the same questions for Bugs, Change Requests, Features, Support Tickets! 

Customized Issue Tracking

Localized Language

Adopt a platform where user language isn't a barrier for richer collaboration. English, French, Spanish, German, Russian, Japanese: Gemini supports the usual suspects.  Let each user navigate and work with Gemini in their language of choice.

Localized

Your Taxonomy

Put your-speak into Gemini to help internal teams and external participants know the lingo when they interact. Components or Modules? Version or Sprints?  Issues or Incidents?  Adopt terms that are readily understood by your user base by changing simple XML files.

Taxonomy

Optional Source Code

100% built on Microsoft .NET 3.5, written in C#, using ASP.NET and supporting Microsoft SQL Server.  Feel free to acquire product Source Code for total control over how Gemini looks, works and responds to match your needs.

Source Code Licensing

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"Countersoft's Gemini is an important part of our ISO-9001 certified development process, making sure everyone on our team knows what stage in the process all our components are at and allowing us to prioritise our workflow. Integrating Gemini with Subversion and TeamCity gives us a great platform to develop from and it is all so easy for everyone, even non-developers, to use."

Andy Lewis, Director, Media On Demand

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